Recent Posts

Handling Change Requests in Manufacturing and Engineering

Mar 5, 2019 1:27:00 PM / by Issuetrak posted in Issue Tracking, Work Flow, Manufacturing

For engineers and manufacturers, controlling change processes involves more than thinking about the software impacts common in IT. They have to think about impacts to their production lines, equipment downtime, delivery schedules, employee safety, and more.

Any type of change request, if not managed properly, can be slow to implement, full of errors, and lacking in visibility. Some change requests can even be potentially dangerous—for example, a 1984 incident in India where a lack of proper change management contributed to thousands of deaths and injuries. This extreme example prompted OSHA to enact process safety management regulations in the 90s.

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Traktip - 2018 Round Up

Dec 18, 2018 8:24:46 AM / by Issuetrak posted in TrakTips

It’s time for another traktip!

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Manufacturing the Perfect Process Solution [Infographic]

Nov 28, 2018 11:00:02 AM / by Issuetrak posted in Process Management, Manufacturing

Inefficient processes are a drain on manufacturing productivity and effectiveness. Every manual task and poorly planned workflow represents lost time and increased chance for human error.

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Traktip - Calendar Reminders

Nov 13, 2018 9:52:00 AM / by Issuetrak posted in TrakTips

It’s time for another traktip!

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Choose Issue Tracking Software That Will Make Both Employees and Customers Happy Campers

Nov 7, 2018 8:52:24 AM / by Issuetrak posted in Issue Tracking

Recognizing that you need an issue tracking tool is a good first step toward improving operational efficiency, employee productivity and customer satisfaction. Actually choosing the right solution is where some businesses get tripped up, though. In particular, it can be difficult to balance out features that appeal to employees and business users with capabilities that will enhance the customer experience.

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Three Areas Streamlining Healthcare Risk Management

Oct 24, 2018 9:21:41 AM / by Issuetrak posted in Complaint Management

Doctors, nurses and other healthcare practitioners are no strangers to risk. Every day, they face contagious diseases, heal potentially fatal ailments and make treatment decisions that could very well be matters of life and death. The risk managers for hospitals are in charge of identifying areas that could cause harm to patients, visitors, or employees and trying to avoid as many issues as possible.

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Traktip - Reporting on Tasks

Oct 16, 2018 9:40:17 AM / by Issuetrak posted in TrakTips

It’s time for another traktip!

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Four Ways to Use Customer Feedback

Mar 7, 2018 8:31:18 AM / by Issuetrak posted in Complaint Management

It’s no secret that a vast majority of consumers today find extreme value in customer reviews. Think about it:

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Issuetrak Rebrands To Champion New Directions In Organizational Issue Tracking

Oct 27, 2015 11:02:12 AM / by Issuetrak posted in Issue Tracking, Press

Company announces new logo, new facility and redesigned web site

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