Traktip: Issue Priorities

May 14, 2019 10:30:00 AM / by Ashlyn Frassinelli posted in TrakTips

It’s time for another Traktip!

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How Agile Development Helps Issuetrak Grow Smarter

May 10, 2019 10:44:00 AM / by Ashlyn Frassinelli posted in Company Culture

At Issuetrak, we’re dedicated to developing a product that not only provides value to our customers, but that adapts to their evolving needs. In order to achieve this goal, our company uses an Agile ideology to drive our product development and to determine the most optimal, valuable updates to our software.

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Make A Smooth Switch to a New Software Solution

May 7, 2019 11:05:00 AM / by Ashlyn Frassinelli posted in Software Solutions

Change is never easy. When you’ve been doing things a certain way for a long time, upsetting the status quo can become a major challenge. However, change is an inevitable part of the workplace, and at one time or another your organization may choose to do something differently -- such as adopting new software.

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6 Ways Issuetrak Can Boost Your Team’s Productivity

May 2, 2019 10:59:00 AM / by Ashlyn Frassinelli posted in Work Flow, Process Management

As a society, we strive to be as productive as possible -- but the shortest path to optimum efficiency isn’t always clear. People thrive in different working environments and productivity “tricks” are rarely one-size-fits-all, complicating efforts to increase focus and improve output at work.

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Customer Spotlight - BakerRipley

Apr 30, 2019 11:23:00 AM / by Ashlyn Frassinelli posted in Case Studies, Issue Tracking, Work Flow, Process Management

BakerRipley is a Texas nonprofit organization focused on providing struggling communities with opportunities for success. The organization brings resources, education, and connection to over half a million low-income residents throughout the state every year. Their services include disaster recovery, career guidance, educational assistance, and much more. With over 70 offices offering various types of assistance to the local community, the organization requires a streamlined and organized workflow and a method for responding to issues promptly.

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The Vocabulary of Manufacturing Quality Management

Apr 25, 2019 10:45:00 AM / by Ashlyn Frassinelli posted in Process Management, Manufacturing

Manufacturing organizations strive to produce high-quality products and go through rigorous processes to do so. Achieving and maintaining quality takes effort and systematic planning, and most manufacturing companies have strict quality guidelines in place to ensure their products not only meet internal standards but also live up to the expectations of customers.

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5 IT Help Desk Mistakes to Avoid

Apr 23, 2019 10:40:00 AM / by Ashlyn Frassinelli posted in Help Desk

In today’s world, the job of an IT Help Desk professional is more important than ever -- and more stressful. With so many tickets and requests coming in every day, it can be easy to slip up and make mistakes that can cause your team’s productivity and efficiency to suffer. Be on the lookout for these five avoidable Help Desk mistakes:

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5 Common Customer Complaints in Food Service

Apr 18, 2019 11:26:00 AM / by Ashlyn Frassinelli posted in Complaint Management

The average American dines out 5.9 times every week and spends $36.40 per meal, according to a 2018 report from Zagat. That’s over $200 a week spent on restaurant food and over $800 billion in annual restaurant sales.

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Traktip: The Basics of Admin Auditing

Apr 16, 2019 2:12:24 PM / by Ashlyn Frassinelli posted in TrakTips

It’s time for another TrakTip!

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Achieve More with Issuetrak’s Automation Features

Apr 11, 2019 11:15:00 AM / by Ashlyn Frassinelli posted in Software Solutions, Work Flow, Process Management

You’ve heard the old saying: “If you want something done right, do it yourself.” This sentiment still rings true for many tasks, but with the rapidly expanding scope of modern technology, it’s just as likely there’s software out there that can do the same thing as well as (or better than) a human can.

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