Traktip - Changing Colors in Your Issuetrak Site

Sep 17, 2019 10:53:29 AM / by Ashlyn Frassinelli posted in TrakTips

Whether you're simply getting tired of the default colors or you'd rather have a display that matches your business's color scheme, you may at some point feel like changing the default colors on your Issuetrak site display. Luckily, there’s an easy way to edit those colors to customize your site so it fits the aesthetic of your business. We'll walk you through the steps to make your site look exactly how you need it to!

Read More

A Better Way to Manage School Transportation Feedback

Sep 12, 2019 1:56:49 PM / by Ashlyn Frassinelli posted in Complaint Management, Issue Tracking

It’s that time of year again: the leaves are starting to change, the pools are closing, and children are getting back onto school buses to begin the new year. With over 49 million students attending public school in America, many of whom ride the bus to and from classes each day, providing a safe and secure method of transportation is essential.

Read More

Three Things to Look for in Complaint Management Software

Sep 5, 2019 1:00:00 PM / by Ashlyn Frassinelli posted in Complaint Management, Software Solutions

You’re dedicated to giving your clients the best service possible, and that requires a simple and efficient way to collect feedback. Perhaps you’ve been relying on email to field comments up until now, but as your organization and customer base grows, you’ll soon find that using an inbox simply won’t cut it.

Read More

Three Important, Must-Have Qualities of Issue Tracking Software

Aug 27, 2019 10:30:00 AM / by Ashlyn Frassinelli posted in Issue Tracking, Software Solutions

You’ve been meaning to switch from emails and spreadsheets to a dedicated issue tracking solution for some time -- but the idea of taking the plunge has you hesitating. The process of choosing, implementing, and managing issue tracking software can be an enormous hassle, costing mental energy, money, and time.

Read More

Traktip - Saved Searches

Aug 20, 2019 10:17:00 AM / by Ashlyn Frassinelli posted in TrakTips

It’s time for another Traktip!

If you want to run a quick report on issues that meet certain criteria within Issuetrak, it’s not always necessary to build queries and write reports. Sometimes you can populate the data with the click of a button and a Saved Search: a set of search criteria that you save and can run at any time on all existing Issuetrak data.

Read More

Issuetrak Keeps Transportation Running for Newport News Public Schools

Aug 13, 2019 10:56:00 AM / by Ashlyn Frassinelli posted in Case Studies

With 28,000 students and over 300 bus drivers in the Newport News, VA school district, managing the transportation department can be a huge undertaking. That's why Shay Coates, Director of Transportation for Newport News Public Schools, depends on Issuetrak to keep things running smoothly every day.

Read More

Meet the Presenters for the 2019 Issuetrak User Conference

Aug 6, 2019 1:32:45 PM / by Ashlyn Frassinelli posted in Issuetrak User Conference 2019

The 2019 Issuetrak User Conference is a little more than a month away, and our team has been hard at work preparing our presentations! Meet our presenters and learn more about the experts you’ll be hearing from and speaking with at the conference.

Read More

Issuetrak 11.4 Features User Interface Improvements

Jul 31, 2019 9:20:08 AM / by Ashlyn Frassinelli posted in news, Press, Updates

We have exciting news: last week we proudly released Issuetrak 11.4! 

Read More

Issuetrak Helps Bilancio Fitness Tackle Issue Tracking Challenges

Jul 23, 2019 1:38:58 PM / by Ashlyn Frassinelli posted in Case Studies, Issue Tracking, Software Solutions

 

Read More

Traktip - Creating Knowledge Base Articles

Jul 16, 2019 10:36:00 AM / by Ashlyn Frassinelli posted in TrakTips

It's time for another Traktip!

Read More