Issuetrak for Finance: Stay on Top of Requests, Updates, and More

Feb 12, 2020 10:24:53 AM / by Ashlyn Frassinelli posted in Issue Tracking, Software Solutions, Customer Support

The Issuetrak Finance department handles a number of processes for the company, including processing transactions with customers and making administrative updates internally. With a wide span of both internal and external customers, keeping track of tasks, accounts, and daily maintenance can quickly get overwhelming. That’s why the team turns to Issuetrak to help them stay as organized as possible, work quickly, and stay on top of everything that comes their way.

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The Importance of Accident Tracking Prior to an Accident

Dec 17, 2019 3:26:51 PM / by Ashlyn Frassinelli posted in Issue Tracking, Education

Dealing with a school bus accident is never ideal, and school transportation departments take great care to prevent these incidents from ever happening. But even with all of the planning and precautions in the world, the unexpected can still happen -- and if there’s no infrastructure in place to deal with the incident, your team could find itself caught unawares.

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How Issuetrak Grows and Adapts with Your Company

Nov 13, 2019 11:00:00 AM / by Ashlyn Frassinelli posted in Issue Tracking, Software Solutions

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A Better Way to Manage School Transportation Feedback

Sep 12, 2019 1:56:49 PM / by Ashlyn Frassinelli posted in Complaint Management, Issue Tracking

It’s that time of year again: the leaves are starting to change, the pools are closing, and children are getting back onto school buses to begin the new year. With over 49 million students attending public school in America, many of whom ride the bus to and from classes each day, providing a safe and secure method of transportation is essential.

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Three Important, Must-Have Qualities of Issue Tracking Software

Aug 27, 2019 10:30:00 AM / by Ashlyn Frassinelli posted in Issue Tracking, Software Solutions

You’ve been meaning to switch from emails and spreadsheets to a dedicated issue tracking solution for some time -- but the idea of taking the plunge has you hesitating. The process of choosing, implementing, and managing issue tracking software can be an enormous hassle, costing mental energy, money, and time.

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Issuetrak Helps Bilancio Fitness Tackle Issue Tracking Challenges

Jul 23, 2019 1:38:58 PM / by Ashlyn Frassinelli posted in Case Studies, Issue Tracking, Software Solutions

 

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7 Things to Know About Issue Tracking Software

Jul 9, 2019 11:25:00 AM / by Ashlyn Frassinelli posted in Issue Tracking, Software Solutions

What's 'issue tracking software'? If you’ve never heard this phrase before, you may not be aware how these applications can benefit your organization. Issue tracking software solutions help teams work more quickly, streamline everyday processes, and keep issues from slipping through the cracks.

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Does Your Company Need Issue Tracking Software?

Jun 4, 2019 11:34:00 AM / by Ashlyn Frassinelli posted in Issue Tracking, Software Solutions

When there’s an issue at your organization, what’s your first move? Maybe you put the details down in an email, make a note of the situation in a spreadsheet, or even jot something on a sticky note. And then what? What steps do you take to make sure the issue gets resolved?

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Customer Spotlight - BakerRipley

Apr 30, 2019 11:23:00 AM / by Ashlyn Frassinelli posted in Case Studies, Issue Tracking, Work Flow, Process Management

BakerRipley is a Texas nonprofit organization focused on providing struggling communities with opportunities for success. The organization brings resources, education, and connection to over half a million low-income residents throughout the state every year. Their services include disaster recovery, career guidance, educational assistance, and much more. With over 70 offices offering various types of assistance to the local community, the organization requires a streamlined and organized workflow and a method for responding to issues promptly.

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Customer Spotlight - The Office Coffee Company

Apr 9, 2019 11:11:00 AM / by Ashlyn Frassinelli posted in Case Studies, Issue Tracking, Customer Support

The Office Coffee Company is an organization based in Gloucestershire, England, providing organizations across the UK with a highly important resource: their morning caffeination. The company sells everything that a well-stocked office break room might need: bean-to-cup coffee machines, ethically-sourced coffee beans, paperware, and filters, as well as a collection of teas, syrups, sweeteners, and snacks.

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