Patient safety and comfort should be a hospital's top priority. When a patient has a negative experience at a hospital or needs to voice a concern about the quality of their care, it’s important to have a system in place for case management and timely responses. Using an effective hospital complaint software for streamlining processes and organizing complaints helps hospitals stay on top of their work, answer inquiries more quickly, and resolve more patient cases.
Inefficient processes are a drain on manufacturing productivity and effectiveness. Every manual task and poorly planned workflow represents lost time and increased chance for human error.