Traktip - Changing Colors in Your Issuetrak Site

Sep 17, 2019 10:53:29 AM / by Ashlyn Frassinelli posted in TrakTips

Whether you're simply getting tired of the default colors or you'd rather have a display that matches your business's color scheme, you may at some point feel like changing the default colors on your Issuetrak site display. Luckily, there’s an easy way to edit those colors to customize your site so it fits the aesthetic of your business. We'll walk you through the steps to make your site look exactly how you need it to!

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Traktip - Saved Searches

Aug 20, 2019 10:17:00 AM / by Ashlyn Frassinelli posted in TrakTips

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Traktip - Creating Knowledge Base Articles

Jul 16, 2019 10:36:00 AM / by Ashlyn Frassinelli posted in TrakTips

It's time for another Traktip!

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Traktip: Adding Quick Picks

Jun 18, 2019 12:20:00 PM / by Ashlyn Frassinelli posted in TrakTips

Quick Picks help make issue submission more efficient by allowing you to pre-define certain information and values within an issue. For example, let's say you have a Quick Pick for Employee Onboarding -- this Quick Pick could pre-fill a description with instructions and prompts for information, automatically attach necessary documents, and load in a pre-made task list. You can add in a pre-determined Subject, Description, Issue Type, Subtype, Priority, Email Distribution List, and more -- even User Defined Fields!

Any issue routinely submitted through your Issuetrak system is a good candidate to become a Quick Pick. Here are some examples of processes an organization may want to create a Quick Pick for:

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Traktip: Issue Priorities

May 14, 2019 10:30:00 AM / by Ashlyn Frassinelli posted in TrakTips

It’s time for another Traktip!

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Traktip: The Basics of Admin Auditing

Apr 16, 2019 2:12:24 PM / by Ashlyn Frassinelli posted in TrakTips

It’s time for another TrakTip!

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Traktip: Track Social Media Mentions with Issuetrak

Mar 19, 2019 3:12:21 PM / by Ashlyn Frassinelli posted in TrakTips

It’s time for another Traktip!

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Traktip: Customizing Your Dashboard

Feb 19, 2019 11:02:00 AM / by Ashlyn Frassinelli posted in TrakTips

It’s time for another traktip!

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Traktip: Pre-Submit Screen

Jan 15, 2019 11:21:14 AM / by Ashlyn Frassinelli posted in TrakTips

It’s time for another traktip!

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Traktip - 2018 Round Up

Dec 18, 2018 8:24:46 AM / by Issuetrak posted in TrakTips

It’s time for another traktip!

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