Traktip: Adding Quick Picks

Jun 18, 2019 12:20:00 PM / by Ashlyn Frassinelli posted in TrakTips

Quick Picks help make issue submission more efficient by allowing you to pre-define certain information and values within an issue. For example, let's say you have a Quick Pick for Employee Onboarding -- this Quick Pick could pre-fill a description with instructions and prompts for information, automatically attach necessary documents, and load in a pre-made task list. You can add in a pre-determined Subject, Description, Issue Type, Subtype, Priority, Email Distribution List, and more -- even User Defined Fields!

Any issue routinely submitted through your Issuetrak system is a good candidate to become a Quick Pick. Here are some examples of processes an organization may want to create a Quick Pick for:

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Traktip: Issue Priorities

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Traktip: Customizing Your Dashboard

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Traktip: Pre-Submit Screen

Jan 15, 2019 11:21:14 AM / by Ashlyn Frassinelli posted in TrakTips

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Traktip - 2018 Round Up

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Nov 13, 2018 9:52:00 AM / by Issuetrak posted in TrakTips

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Traktip - Reporting on Tasks

Oct 16, 2018 9:40:17 AM / by Issuetrak posted in TrakTips

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Traktip - Working from the My Issues Page

Sep 18, 2018 10:00:00 AM / by Heather Lancaster posted in TrakTips

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