Exciting news -- we’ve just released a brand-new version of Issuetrak! Issuetrak 11.6 is now available and we can’t wait for you to see our most recent updates. Read on to find out what’s new, what’s changed, and how you can get Issuetrak 11.6 for your organization.
We have exciting news: last week we proudly released Issuetrak 11.4!
Happy April! We’re ringing in spring with a brand new product update: Issuetrak 11.3! This update comes with a number of optimizations, including improved search, changes to the Task Manager, and a number of security enhancements.
At Issuetrak, we’re always striving to give our customers the best possible experience. We wanted to take a few minutes to provide an update on the latest improvement we’ve made to Issuetrak Cloud: the integration of SendGrid for Outgoing Email.
Every account with administrative capabilities in Issuetrak requires the purchase of a new Agent license. While organizations can have an unlimited number of End Users, those users are limited in what they can do in Issuetrak at the administrative level.
Have you ever wished you could see an audit log of the changes made to your Issuetrak system settings? Or maybe you wanted to know which user made a certain system change, or see a record of changes over a particular period of time.
Issuetrak takes your privacy and data protection seriously. We know that security is top of mind for all of our customers and website visitors. So we want to assure you that we continue to take all the appropriate measures to protect your privacy and data.
When you're vetting new business software, you need to be on the lookout for a Swiss Army Knife. By that, we mean an application that doesn't only serve a single function or even a single department. To drive return on investment for any new software purchase, it must have tangible applications for every corner of your business or organization. When it comes to help desk ticketing, issue tracking and workflow management software, Issuetrak has you covered.
Based in Norfolk, Virginia, Issuetrak develops, sells, and supports software for tracking business processes, tickets, and operational workflows. With over 2000 customers in multiple countries around the world, the goal of Dan Flowers, Director of Technical Operations, is to helm a team of analysts providing the best customer service on the planet. Issuetrak consistently boasts a satisfaction rating over 96%, with last year’s number closely approaching 97%. The goal is always to improve and be the best.