Traktip - Drag and Drop Attachments

Dec 20, 2016 2:04:37 PM / by Heather Lancaster

It's time for another Traktip!

Issuetrak recently released version 10.0 with several great new features. In this tip, we’ll talk about the new and easier way to add attachments to issues.

Drag and Drop

You asked and we responded.

When adding attachments to your issues, previously you had to browse to the Attachments link in the left menu and then browse for the appropriate file. You were also limited to adding three attachments at a time, so if you had more, you had to upload the first three and then the next three. This still works; however, we’ve simplified the process for you!

Now you can simply drag and drop files to the issue! Woo-hoo!

No Setup Required

There’s no setup or activation you need to do to start attaching issues using drag and drop. Here’s how it’s done:

  1. View the issue
  2. Click on the paperclip icon next to the issue number
  3. Drag and drop files in the space provided

That’s it! Easy as pie. You can pull over as many attachments at once as you want. Just remember that if they’re large files, it will still take them a minute to upload to the issue.

If you have questions or would like to see this in action via a quick demo, don't hesitate to contact your Sales Engineer. We’re happy to help!

Topics: TrakTips

Heather Lancaster

Written by Heather Lancaster